Problem with Adhoc approver in shopping cart approval

[Former Member]

Hi Experts,

We have Classic and extended classic scenario in our SRM 5.0 system. Though in the settings the extended classic scenario is not set, based on the product category PO will be created for the respective scenario.

In extended classic scenario the above mentioned two scenarios are executed with out error.

Now we have a problem with the two cases :

whenever adhoc approver is added in the classic scenario for n-step Shopping cart workflow , the workflow is in infinite loop. work item is again in approvers inbox even after approval.

The same scenario is repeating when we forward the workitem to other user for approval

Could someone explain why the workitem is again in inbox ?

Thanks & Regards,

Phanidhar

[imthiaz_ahmed]

One reason I can see is the WF security settings. check if it is set to low.

Regards, IA