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A/R Credit Note by mistake

Hi Experts,

By mistake someone has created the A/R Credit Note for the Invoice. Therefore the A/R Invoiced is closed, as I can't cancel the A/R Credit Note. Now what would be the best solution for the creating the A/R Invoice.

Regards,

Shahid

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Nov 11, 2008 at 06:00 AM

    There may not have the best solution to correct this mistake. For new manual invoice, you might have to enter all items to match the closed invoice since it is not easy to copy from a closed document.

    If you have too many items in one SO, you can use DTW to shorten the task. Remark field should be put in as much info as possible to remind yourself.

    Thanks,

    Gordon

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 10, 2008 at 05:11 PM

    Hi

    The only way is to create a new A/R invoice. Becasue once the status is closed by A/R credit memo

    there is no option to reverse it.

    Regards

    Vikas

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    • Former Member Shahid Ul Alam Siddique

      Hi,

      What you can do is create a new Invoice and give the note in remarks field that it is created in reference to SO no XXX because the invoice is closed by mistake.

      I am afrraid that there is no other alternative except creating new document.

      Regards

      Vikas

      Edited by: Vikas Rastogi on Nov 10, 2008 7:17 PM

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