A/R Credit Note by mistake

[shahidulalam_siddique]

Hi Experts,

By mistake someone has created the A/R Credit Note for the Invoice. Therefore the A/R Invoiced is closed, as I can't cancel the A/R Credit Note. Now what would be the best solution for the creating the A/R Invoice.

Regards,

Shahid

[Former Member · Accepted solution]

There may not have the best solution to correct this mistake. For new manual invoice, you might have to enter all items to match the closed invoice since it is not easy to copy from a closed document.

If you have too many items in one SO, you can use DTW to shorten the task. Remark field should be put in as much info as possible to remind yourself.

Thanks,

Gordon

[Former Member]

Hi

The only way is to create a new A/R invoice. Becasue once the status is closed by A/R credit memo

there is no option to reverse it.

Regards

Vikas

[shahidulalam_siddique]

Hi Vikas,

Yes you right but how can i relate the new A/R Invoice with my SO.

Regards,

Shahid

[Former Member]

Hi,

In case the invoice the created by copying from SO then SO is also close. So you need to create the SO also.

Regards

Vikas

[shahidulalam_siddique]

no its not easy to create the new SO the documents have already been sent out commercial invoice is been generated.

[Former Member]

Hi,

What you can do is create a new Invoice and give the note in remarks field that it is created in reference to SO no XXX because the invoice is closed by mistake.

I am afrraid that there is no other alternative except creating new document.

Regards

Vikas

Edited by: Vikas Rastogi on Nov 10, 2008 7:17 PM