on 11-10-2008 2:07 PM
Hi,
i want to reverse an invoice but i get this error message :
No reversal possible. Reverse value must be reset
Message no. M8283
Diagnosis
You are attempting to reverse an invoice.
In the item for PO 4500043845, item 00010 the quantity is the same as the total quantity invoiced, but the value is not the same as the total value invoiced. This is not allowed.
Example:
Quantity Value
Invoice 1 : 80 800
Invoice 2 : 20 200
Credit memo : 80- 850-
No credit memo can be posted with a quantity 20 and value 200.
Procedure
Display the PO history for PO 4500043845, item 00010. You may have to reverse credit memos that were wrongly posted. Otherwise, you may have to manually enter a credit memo rather than reversing the invoice. You must enter the total value invoiced as the item amount and post the difference created to a separate account.
Please i don't understand how to solve this problem ?
Regards
Hi
If it is involves currency translation then see note 969999
Regards
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