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author's profile photo Former Member
Former Member

MR8M : Error message when i reverse an invoice

Hi,

i want to reverse an invoice but i get this error message :

No reversal possible. Reverse value must be reset

Message no. M8283

Diagnosis

You are attempting to reverse an invoice.

In the item for PO 4500043845, item 00010 the quantity is the same as the total quantity invoiced, but the value is not the same as the total value invoiced. This is not allowed.

Example:

Quantity Value

Invoice 1 : 80 800

Invoice 2 : 20 200

Credit memo : 80- 850-

No credit memo can be posted with a quantity 20 and value 200.

Procedure

Display the PO history for PO 4500043845, item 00010. You may have to reverse credit memos that were wrongly posted. Otherwise, you may have to manually enter a credit memo rather than reversing the invoice. You must enter the total value invoiced as the item amount and post the difference created to a separate account.

Please i don't understand how to solve this problem ?

Regards

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Nov 10, 2008 at 04:01 PM

    Hi

    If it is involves currency translation then see note 969999

    Regards

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