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May 04, 2018 at 08:26 PM

Mitigating control assignment approval via Email

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Hello GRC experts,

I just configured the Mitigating control in GRC 10 for the assignment to users and we have created a custom template to be used to be sent to the approvers. We have added a hyperlink in the email which calls the variable LINK_APPROVE_REJECT. When the request is sent the hyperlink is present but it does not do anything and the hyperlink does not open the item to approve.

When I look at the custom template we created in MSMP I can see that the notification variable LINK_APPROVE_REJECT is npt available for the request type

SAP_GRAC_CONTROL_ASGN. I followed the attached procedure to manually add the template and it now appears:

(1).Open transaction SM31.
(2) In Table/View provide 'V_GRFNNOTIFVARBL' and click on Maintain button.
(3) Click on New Entries button and provide following value:
Process Type - SAP_GRAC_CNTLASGN
Notification Temp. Variable - LINK_APPROVE_REJECT
Variable Description - Approve and reject forward.
(4) Click on Save button.

I have simulated the MSMP workflow to ensure the changes are appearing yet the link is still not working. I cant see that a workflow would be created that sends an email without the option to approve/reject the mitigation via a link as its common practice for EAM log/ARM approvals. Please advise if I have missed a step or there is something else I need to do!