Mitigating control assignment approval via Email

[former_member577651]

Hello GRC experts,

I just configured the Mitigating control in GRC 10 for the assignment to users and we have created a custom template to be used to be sent to the approvers. We have added a hyperlink in the email which calls the variable LINK_APPROVE_REJECT. When the request is sent the hyperlink is present but it does not do anything and the hyperlink does not open the item to approve.

When I look at the custom template we created in MSMP I can see that the notification variable LINK_APPROVE_REJECT is npt available for the request type

SAP_GRAC_CONTROL_ASGN. I followed the attached procedure to manually add the template and it now appears:

(1).Open transaction SM31.
(2) In Table/View provide 'V_GRFNNOTIFVARBL' and click on Maintain button.
(3) Click on New Entries button and provide following value:
Process Type - SAP_GRAC_CNTLASGN
Notification Temp. Variable - LINK_APPROVE_REJECT
Variable Description - Approve and reject forward.
(4) Click on Save button.

I have simulated the MSMP workflow to ensure the changes are appearing yet the link is still not working. I cant see that a workflow would be created that sends an email without the option to approve/reject the mitigation via a link as its common practice for EAM log/ARM approvals. Please advise if I have missed a step or there is something else I need to do!

[Former Member]

Mark,

Thanks for the screenshot,can you change the link as mentioned below

<a href="%LINK_APPROVE_REJECT%"> This Link </a>

Thanks

Ramesh

[former_member577651]

Hello,

The link still does not work

Any ideas?

Regards

Mark

[Former Member]

Mark,

After adding the notification variable to the table 'V_GRFNNOTIFVARBL' are you able to see the same in the MSMP Step 4 for the process ID: SAP_GRAC_CONTROL_ASGN.I hope you are able to approve the mitigation assignment from the Work Inbox and you are not able to see the same when you click on the link from the Email(can you please share some screenshots that would be helpful)

Thanks

Ramesh

[former_member577651]

Hello,

Yes the variable is in place in MSMP step 4 after the change to the table but when we receive the mail and click on the hyperlink it points to the text LINK_APPROVE_REJECT rather than the link to approve the change. The item is in my GRC inbox to approve:

And the template being used

[vijayakumarsuth]

Can you share your Support Pack level of GRC 10.0 version?

[former_member577651]

Hello,

Version 10 service pack 21

Regards

Mark

[vijayakumarsuth]

Thanks Mark for details, I guess the LINK_APPROVE_REJECT is not available for Mitigation Control Assignment and creation process id from code level hence I would suggest you to raise incident to GRC-SAC-WF component ,thanks.