Deadline in Workflow

[Former Member]

Hi,

I am using the deadline step in my workflow.

i.e. If the approver doesnot approve the request, the task will move to the next approver.

But due to certain problem the deadline value got changed and it went wrongly to the higher manager.

Is there any way to correct this workflow.

I.e. I need to bring the workitem again back to the approver.

Is it possible? if so please tell me what to do in the step to bring the workitem to the approver again?

Any help would be appreciated.

Thanks

Ram M

[Former Member]

Hi,

I solved it by using some custom rule in the workflow.

Thanks

Ram M

[Former Member]

Hi Ram,

You need to define different outcomes of the deadline step. In the "deadline missed" branch, kill the previous work item using processing control and in the "processing obsolete" branch again add the step to send the work item to the approver.

Another method is to add a fork after the deadline step. In one branch of the work using process control kill the work item and in the another branch add the step to send the work item again.

Hope this helps.

Check the coding in your BOR to see why deadline value is changed. Also check whether the method is passing correct value to the task container and then task container to the workflow container.

Neerja

Edited by: neerja thakur on Nov 8, 2008 2:56 PM