We need help installing Crystal Reports 2016. Below is the experience we have had so far:
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Upon receiving a .zip file from technical support, we attempted the install. We were met with a new series of errors… mostly, it came down to a problem with previous versions of the Crystal Reports software. Technical support suggested that we uninstall previous versions and try again.
Upon attempting the install again (after uninstalling 2 previous versions of the software), we were met with a fatal error… the setup was halted. Technical support informed us that they had no idea what to do. They have suggested that we remove all trace of Crystal Reports from the PC and start fresh.