Skip to Content

Material Service

Hi,

Client giving warranty to the Finished Goods.

Customer request for the service for the goods already sold. Now which requires

Warranty Period: Starts from "Date of Installation" or "Date of Manufacturing" whichever is earlier.

Service:

1) Within Warranty Period: Free Service including Freight Cost

2) After Warranty Period : Chargeable for the service.

I guess this can be done in Warranty Management.

But this module is not in our scope. So I should either map in SD or Customer Service.

Can anyone suggest me - how to map it?

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

2 Answers

  • avatar image
    Former Member
    Nov 07, 2008 at 09:33 AM

    Hi,

    You can map to Customer service......iam involving same as you have requirments.

    Regadrs

    raj

    Add comment
    10|10000 characters needed characters exceeded

  • Dec 16, 2008 at 03:51 AM

    trying to workout with Batch & SLED

    Add comment
    10|10000 characters needed characters exceeded