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No Upload TCI in Note Assistant

Hi,


We tried to enable TCI for our system by implementing the note 1995550.

The system has the following component version:

  • SAP_BASIS release 740 SP12
  • SAP_UI release 740 SP14

After the implementation of the note 1995550 with SPAM (version 7.40 / 0068), we checked the note status in the Note Assistant (SNOTE transaction). The note status is "Completely Implemented". However, we cannot find "Upload TCI" option from the menu Goto in SNOTE.

I tried to log out and then log in again to the system, the option still cannot be seen.

Do you have any idea how to solve this issue?

I would be very grateful for any feedback.

Best regards,

Duy

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1 Answer

  • Posted on Nov 11, 2019 at 01:51 PM

    Dear All

    I've the same problem after activate OSS note 1995550. We opened the following ticket at SAP Market Place:

    QUOTE

    We are applying a set of KBA's in order to activate TCI in SNOTE and Download Digital Signed Notes from New Support Backbone. We did It successfully in Development system (see screens attached) but - after transport the three CRT generated to Quality Assurance environment, the corrections had no effect, although the requests were successfully carried over by STMS. The question is: Do we have to repeat ALL THE SAME STEPS made in Development System in Quality and Productive Systems or - as the Installation Guide says - simply transport the CRT should activate it?

    UNQUOTE

    Sap ask us to apply the following KBA:

    If upload TCI option is missing, steps in below KBA can be used. 2682266 - "Upload TCI" option missing in SNOTE.

    Regards

    Silva, Ricardo

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