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SAP C4C error No business instance found for logical system XXXXXXX

Hi,

We are trying to create the scenario of Creating Leads in SAP C4C via Campaign execution in Hybris Marketing Cloud. Though the campaign runs successfully, we get an error in C4C webservice:

No business instance found for logical system XXXXXXX

XXXXXXX is the technical name of the yMkt system.

I have maintained the SAP instance ID and Business System ID. However, I would also like to point out that, i am not able to able the value for the logical system as we do not have a SAP client for cloud systems.


Any help would be appreciated.


Thanks and Regards,

Ram.

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1 Answer

  • Best Answer
    May 03 at 07:00 AM

    Hi Ram,

    Try to put your XXXXXXX (technical name of the yMkt system) as a logical system in communication system in c4c.

    The error message you are getting suggests exactly that.

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