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May 02, 2018 at 07:57 PM

Crystal Reports 2011 Uninstall error

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I was trying to setup an application package in SCCM to push Crystal Reports 2011 to any computers that have/need HRMS, instead of the current Crystals Reports 12 that is being pushed. During my testing on both Windows 7 and Windows 10 machines, I found that regardless if I installed CR 2011 manually or utilized a response file, I got the message below when attempting to uninstall the software. I have even attempted to disable TrendMicro (our AV software) during the installation.


This seems to suggest that the installation is not completing correctly. I need to see if there is a resolution for this error and if not, I need to verify that this isn’t something that might prevent CR 2011 from functioning properly.

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