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Former Member

Why does image disappear after I save and close Crystal 2016 report?

Hi,

I have used Crystal reports for 20 years to have an image of a state form loaded, and fill out the data for each customer.

In Crystal 2016 this still works when you first load the image, but when you save, close, and reopen the report, the object remains, but the image is no longer visible.

The need to update these reports is critical. Has anyone found a fix or work around?

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2 Answers

  • May 02 at 07:43 PM

    Please go to Help>>About in Crystal and let us know which version you're using. There might be a service pack available that would fix this.

    -Dell

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    Former Member
    May 03 at 04:26 PM

    Version 14.2.4.2410

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