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SAP IBP Unexpected Error When Opening Shared Favourite

May 02 at 03:42 PM

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Former Member

I have a user that cannot open any IBP Favourite shared with them. They always get one particular error message, that reads

"An unexpected error occurred. If the error persists, contact you administrator with a detailed description of the steps that led to the error. Also include the information found in the Log."

Any help would be appreciated

**The log info is below - real name replaced by "UserName"

2018-04-23 06:59:33,336|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:33,370|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,812|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,816|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,819|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,821|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,825|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,827|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,830|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,833|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,836|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,838|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,841|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,843|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,845|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,848|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,851|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,854|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,883|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,886|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,888|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,891|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,893|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,895|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,897|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,900|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,902|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,904|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,906|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,909|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,911|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,913|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,916|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,919|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,922|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,924|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,927|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,930|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,933|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,936|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,938|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:41,949|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:42,154|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:56,778|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 06:59:56,779|ERROR|UILayer|?.?|UserName|||||1|From SOP: xlAppEvents_xlWorkbookOpen: IBP Exception: No Report Id# 2018-04-23 07:00:06,994|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,263|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,299|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,412|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,551|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,594|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,602|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,663|ERROR|OfficeWrappers|?.?|UserName|||||1|Error while ensure active workbook is properly displayed.# 2018-04-23 07:00:07,674|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,678|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,681|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,685|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,695|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,700|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,703|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,706|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,708|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,711|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,714|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,718|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,721|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,723|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,726|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,729|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,737|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,741|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,745|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,748|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,752|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,755|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,758|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,760|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,766|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,769|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,772|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,774|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,777|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,780|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,782|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,785|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,788|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,791|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,794|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,797|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,801|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,804|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,806|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,809|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,813|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,824|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,827|ERROR|ReportManagement|FPMXLClient.Office.EPMExcelReportManagerRepository.GetReportManager|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:07,838|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:08,272|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class# 2018-04-23 07:00:10,660|ERROR|FPMXLClient|FPMXLClient.ReportManagement.SheetOptions.DeserializeFromXml|UserName|||||1|Unable to get the Object property of the OLEObject class#

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1 Answer

Best Answer
Irmhild Kuntze
May 02 at 05:14 PM
0

Hi
The error message does not provide me as a consultant not the one information I would need to find the root cause.
Except, does the user has enough authorization to see the content of the shared favorite? That might explain the repeating message "Unable to get the Object property of the OLEObject class"

But here is what I would try before I then would open an OSS message and hand over the result of those tests:


1) Is only the one user "user1" not able to open the shared favorite? Can user "user2" open it?

2) Can "user1" open his own favorites that have not been shared by others to him?

3) Can "user1" log on to another notebook and log in to Excel-IBP and open there the favorite?

4) Can "user3" who created and shared the favorite still open the favorite? And can he still do so when he logs on to Excel-IBP but on the computer of "user1" ?

5) Did you try to unshare and reshare the favorite?


Yours
Irmi

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