CE1XXXX not updating for few sales orders even though order type is same

[former_member284863]

Hello All,

we have a concern that some of the sales orders are not generating COPA entries in table CE1XXXX,

1.i checked billing block = not blocked and sales order of similar type is generating entries in table,

2.we are using option 2 in "transfer incoming sales order to COPA" settings.

3.why COPA table is not generating entries for few sales orders.

4. when checked other sales orders in COPA table there is an entry where COPA creation date = change date of Sales order.

can someone let me know what else need to be verified to investigate this issue further.

Thanks & Regards,

Keerthi.

[fatihosman_kilic3]

Dear Nagaraju,

For record type A, system creates copa document when you created the sales order not when the accounting document posted.

If system does not creating the copa document, you should check the condition and value fields assignments

and also account assignment tab in Sales Order item. Profitability segment should be created automatically in account assignment.

Can you check it?

Regards,

[former_member284863]

Hi Fatih,

i have checked account assignment tab there is PSG created, i can see values in when i click on PSG.

also condition types are assigned to value fields in KE4I.

one more thing is the issue is only with few sales orders, some of the sales orders have COPA document when there is first change in SO.

what could be possible reason that only few SO are having issues, even though they are all same order type.

Thanks & Regards,

Keerthi.

[pavan_kumar18]

Hi Keerthi,

As per standard methodology, copa document should be created whenever the accounting entry is being generated.

Yes, there are few cases COPA document is not getting generated automatically whereas we can find the accounting document.

There are few reasons, like missing the assignments in PA transfer structure.

Check the following:

KEAI - Check Value Flow from FI

KEAT - Check Value Flow in Billing Document Transfer

After verifying the settings you can transfer the missing billing documents to COPA by using the following transaction:

• KE4S - Transfer SD documents to COPA.

Regards,

Pavan Kumar Arvapally

[former_member284863]

Thanks Pavan,

i am not able to check anything in KEAI as its giving me error

"Line Item Display" indicator is not set for any account

i think it needs to be activated at GL master to display in KEAI.

KEAT is not useful for me as i am looking for record type A not F.

moreover i would like to understand what possible reasons for COPA document not being updated in table CE1XXXX..

Thanks & Regards,

Keerthi.