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Former Member

Closing the order

Hi Gurus,

Please explain how to close some orders as complete as we have one of the product line item open on these orders and this item is now Obsolete.

Should I just delete the line item or what should be the correct way of doing this.

Kindly explain & Thanks!

Bawa

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4 Answers

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    Former Member
    Nov 05, 2008 at 04:59 PM

    Dear Bawa,

    I would recommend to put a "Reason for Rejection" at particular line-item in to Sales Order.

    However, if there is not subsequent document for that particular item, you may also delete it from the Sales Order.

    Best Regards,

    Amit

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  • Nov 05, 2008 at 05:00 PM

    Hi Bawa Bawa

    If you want to close some of the sales orders , assign reason for rejection at the header level or item level as per your sales order. and save that order.Once you assign , the order gets closed .

    Regards

    Srinath

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  • Nov 05, 2008 at 05:04 PM

    Dear Bawa

    You can delete any line item if no subsequent document is generated. But it is recommended to assign a reason for rejection for that line item so that the status would also be changed.

    You may even create a reason for rejection as "Obsolete" and assign this so that at a later date, you can generate report based on this.

    thanks

    G. Lakshmipathi

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    • Former Member Former Member

      Dear Bawa,

      I take your second query first:

      To put "Reason for Rjection", there are 2-ways:

      1st way: To Reject Complete Sales Order (i.e. reject all the items, available in to S. Order)

      On the top, just before the Tab: Orders, there is one Tab: Reject Document (Ctrl+F10). Click the tab.

      On another window, Select the Reason for rejection and Save. This will reject the Sales Order (at Header Level), completely.

      2nd way: Instead of complete Sales Order, rejecting one or selected items only.

      Select the line-item and Click Tab: Reason for Rejection (at item-level).

      Put reson for Rejection for particular Item(s) and save.

      This will reject particular item(s) and not the complete Sales-Order.

      Now, Coming to your first query:

      If Delivery would have been created fir this Obslete_item, the status would have been changed to "being processed". In such case, you would have need to

      --> reverse the delivery document

      ---> delete the item from the delivery document

      then only you could reject/ delete the item.

      Hope, i could have answered, what you were asking for...

      Best Regards,

      Amit

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    Former Member
    Nov 05, 2008 at 05:02 PM

    hi ,

    For that material u can give a reason for rejection .

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