Dear community,
I am currently gathering the possible approaches how to refresh the customers view in C4C from a 3rd party backend. The request shall be pull based.
It would be ideal if it would be possible to use an "open view" action instead of a static custom button to trigger the call.
We have all the means to trigger the call but I am particularly interested in the action, where to plugin the request. All events seem to be blocked that would suit the case. Only the "beforeSave" etc are allowed to be enhanced. But of course that is to late since the view is already loaded. Of course we don't want to implement new facets for all standard views only to be able to insert our webservice update calls.
Do you have any further recommendations to refresh the customers view on demand?
Kind regards
Martin