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Former Member

SMP Logon Error in Android


I am getting issue with SMP logon process in Android. I followed all the steps and attached all the libraries as per mentioned in

But I found following issue with Login.

I can successfully login sometime and sometime got exception.

E/ODataBaseListener: notifyErrorToListener java.lang.Exception: registration failed:$ConversationFlow$ReceiveEvent@370d23a at at at at at$4$1.appSettingsDownloadFailed( at$5.onResponseReceived( at$ConversationFlow.processResponse( at$ at$ at

Kindly help to resolve this issue

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1 Answer

  • May 03, 2018 at 07:24 PM

    Hello, I was wondering if you see any messages in the SMP Server logs.
    If you are not seeing anything in the SMP Server log you can try turning
    "Client Request Trace", "Registration", and "Security" to debug to see if that helps in determining your problem.
    Maybe an issue with reusing the same Application Connection ID (APPCID) which is passed in the HTTP headers
    when an app first connects/registers.
    Please let us know

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    • So this message "Registration Failed". is on your client device?
      When you see the issue happen, when you try again does it work?
      Can be that you are not able to connect to a network?
      Well, the server log may have some info to help understand the issue.
      Do you have any logging turned for the cleint device