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how to maintain different prices for one customer when he come from different channels.

hi gurus,

please suggest to how to execute this combination in pricing .

let assume i have

1 sales org(1000) &

3 distribution channels whole sale (10) + trade(20) + retail (20) & 1 division.

now i want maintain different prices for each distribution channel for one customer.

customer 1 > sales org 1000+ distribution 10 + division 1= price would be 50000

customer 1 > sales org 1000+ distribution 20 + division 1= price would be 60000

customer 1 > sales org 1000+ distribution 30 + division 1= price would be 70000

i have taken key combination like this : customer/distribution channel/material ,

please help me out of this scenario.

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  • What do you see in the pricing analysis for the sales order where pricing does not behave as expected?

    It will be much easier for the forum members to help you if you post the relevant screenshots and list the troubleshooting steps that you have taken so far.

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2 Answers

  • May 02, 2018 at 11:49 AM

    Did you try this before posting here ? Obviously, in your case, since the sales area is different, I don't think, there is a challenge in maintaining the condition records

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  • May 02, 2018 at 12:00 PM

    Yes, you are nearly there. Did you create a sales order to check if the price is coming through? You need to create condition records for the condition type and also make sure you are creating the sales order with the correct distribution channel. It will depend on whether you are using Common Distribution Channel functionality as well.


    Phil Cooley

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    • I'm also confused on what exactly is the problem and what do you mean by "i'm getting first combination correctly , but not rest of two". There doesn't appear to be anything challenging in this scenario, this is rather a textbook example.

      Surely you understand that prices are determined based on the data in the order and to redetermine the prices you may need to hit a respective button in the Conditions tab. If you enter DCh 10 you should get the price for it. If you change it to DCh 20 then you'd get a pop-up (it's always displayed when any sales area fields are changed AFAIK). Click the button to update prices and you should see prices for 20. All this would be also reflected in the pricing analysis screen.

      Not sure if you're just not updating prices after changing data or there is more to it. But, as suggested, please share a screenshot and more details if expecting further answers.