Alert Rule is Not working for properly in SAP PI system

[Parthi1]

Hi All

We are facing an issue in our SAP PI system where alert rule is not working properly. Recently we have upgraded our SAP PI 7.31 version support pack from 04 to 22.

For the sender channels failures the alert consumer is working properly and alert mail are getting generated.

Whereas alert are not being generated for the message failures such as mapping error, receiver channels error, InterfaceDetermination error.

- We have checked the Alert Consumer Job where job is running fine and in the log could see like 0 alerts retrieved

- Ran the AlertRetrieveAPI_V2 service in WS Navigator even that return 0 alerts.

Below is the Java properties we have maintained under "XPI Service: AF Core"

alerting.connectionTimeout - 600000
alerting.events.chunkLength - 200
alerting.events.highVolumeThresholdInterval - 4000
alerting.isActive- true
alerting.maxConnections- 5
alerting.maxWaitTime - 5000
alerting.suppressCacheSize - 20000
alerting.suppressInterval - 600000
alerting.target - 1
channelPollWatchdog.alertSuppressTime[min] - 10

If any one faced this scenario, please provide your inputs to resolve the same.

Thanks

Parthiban

[former_member291982]

Hello, Is any solution you have for this issue ? Please share we are facing similar issue.

Thanks in advance.

[PavanKumar]

Hi,

Have you enabled all the statuses in the alert rule object in integration directory just make sure that below are enabled

Regards

Pavan

[Parthi1]

Hi Pawan

Thanks for your reply.

All the statuses have already been enabled.

Still, no alerts are getting generated.