UWL Error occurs repeatedly

[Former Member]

Hi Friends,

While approving the requests in UWL(universal worklist) under Tasks tab frequently ( every 5 or 10 minutes),uwl throughs

bellow errors

1)Unable to perform the request.Try again and problem persists,inform your system administrator.

2)The item is no longer valid.Select another item or refresh the item list view.

Version:

NW-04s,EP 7.0 with SP15

Thanks

Srikanth

[Former Member]

Problem got resolved by upgrading SP14 to SP15

[Former Member]

Hello,

We had a similar problem. In our case the problem was a corrupt XML file. I'd try making a backup of your main UWL config XML file (forget the name now), and then letting the system re-create it. Do the same for the XML files of the backend systems that display the item you are having a problem with... Maybe that will help.

The only other reason (that I can think of) that an item would "no longer be valid" is that someone already did something with it on the backend.

Cheers,

Hermann