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Sales order closed automatically on tolerance limit being used

Dear All,

I’d want to find a solution for the following scenario :

The business scenario is, sales order quantity is 30 lacs and maintained Overdeliv. Tolerance 10% on 27.04.18, so total quantity despatchable should be 33 lacs and till 29.04.18 despatched qty is 32.15 lacs. Have stock of 0.85 lacs in factory against this order.

The factory is unable to despatch the balanced quantity as now the order is automatically showing completed.

Best Regards,


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