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Former Member
Nov 03, 2008 at 05:33 AM

Error in Service desk message

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Hi

I am facing one error in Service desk related to message text .

Some of the characters of message entered by the customer is getting truncated when we see the message details in the transaction data tab in the service desk. Due to this we are not getting the full description of the support message.

Is any note is available for this?

Best regards

Sarang