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Second level Manager Unable to view the leave request

Hello Experts

We are using three levels approval leave request, first level manager able to approve successfully, when second level manager approving the leave request is unable to see any contents inside the request, its showing blank.

Kindly help me on this.

Thanks

Neelima.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 03, 2008 at 05:31 AM

    Hello Experts

    We are using three levels approval leave request, first level manager able to approve successfully, when second level manager approving the leave request is unable to see any contents inside the request, its showing blank.

    We are using UWL for this.

    Kindly help me on this.

    Thanks

    Neelima.

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    • Former Member Former Member

      Hi,

      I have a requirement in which I have to sent Leave Workflow to three approvers. For that I maintain the approvers in a customising table. What I did is, I took a copy of the standard Leave WF and added a step in loop (to read the table maintained, through a bor method). For the last approver, he has to get the standard leave approval task and for that reason i looped my custom bor for 2 times and put the standard leave approval task outside the loop.

      Now the issue is that, eventhough the first approver gets the workitem and approves that, the next approver is not getting the workitem for him. Workflow is going into an error state stating that the successor node is not found.

      Please tell me whether my approach for customising leave workflow is correct. And if correct, what could be the reason for the error that I get.

      Regards,

  • Posted on Nov 03, 2008 at 06:16 AM

    Hi,

    To pick the 2nd Approver, Agent determination is not done successfully. Check the Rule which you used to Pick.

    And check whether your making the Decison task as General Task.

    Regards,

    Surjith

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