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Former Member

Step by Step guide to implement Service Desk

Hi Gurus,

Can anyone send me the step by step guide to implement service desk solution include the configuration guide

please send to rsaravananr (at) gmaildotcom

Your help highly appreciatted and will assign point accordingly

Thank you

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    author's profile photo Former Member
    Former Member
    Posted on Nov 01, 2008 at 07:58 AM

    Hi Saravanan

    You can find the complete documentation [HERE|http://gagankaushal.blogspot.com/search/label/Service%20Desk%20Configuration] and tips also in case you face any problem list of notes is also there that can help you a lot.

    hope it will help you.

    Regards,

    Gagan Deep Kaushal

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  • Posted on Oct 31, 2008 at 10:57 AM

    Read

    http://service.sap.com/rkt-solman

    and download yourself.

    Markus

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 31, 2008 at 01:55 PM

    Hi

    just have a look at following blogs

    Service Desk Implementation Guide PART I

    Service Desk Implementation Guide PART I

    Regards,

    Vijay.

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