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Custom font not exported in PDF

Hello Guys,

In my web application, I have a crystal report developed in CR11 R2 SP3. The report uses custom font and it works fine when shown in report viewer.

However I get errors while exporting report as PDF.

1) In windows 2003 server, the pdf is exported without the font values.

2) In Windows XP, pdf is not exported at all and I get an error:

Error in File C:
WINDOWS
TEMP
CrystalReport1 {6A26233D-4832-44B1-AC8E-A21421F6A2E4}.rpt:

Error detected by export DLL.

Can anybody please help. One more thing. The custom font is fine and has been working fine in other crystal report based applications.

Thanks,

Shahzad

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1 Answer

  • Best Answer
    Posted on Oct 31, 2008 at 01:02 PM

    Are you exporting from the viewer or code?

    Is this on your dev system or after you deploy?

    What is the custom font?

    You say that the custom font is fine and has been working fine in other crystal report based applications, but are these apps web or win?

    Are these apps running the same report?

    Can the worker process 'see" the font? E.g.; does the worker process have permissions to the font?

    Can you run the same report on the failing system in a win app?

    Ludek

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