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C4C - ECC order via C4C quotation (button to create ext. follow up document disabled)

Nov 03, 2016 at 10:53 AM


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Former Member


In the web service Creation of Sales Quote Follow Up Document in SAP Business Suite the web service to create order in ECC was disabled.

However, a user has tried to create an order from the C4C quotation by pressing 'Create external follow-up document' and obviously it did not create a web message in C4C and no messages are found in monitoring.

Now that the web service is enabled is there a way to activate the button 'Create External follow-up document' in the same quotation as it has been disabled after using it in the first try ?


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