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Process Chain Modification Issue

Hello everyone,

I was trying to delete one step from one process chain but it is giving dump.

the step is "Update from PSA step"(3.x) and wanted to replace it with DTP(7.x).

As soon as I am trying to delete it then it is throwing a dump.

Please check the screenshot.capture.png

Anyone has any idea why it is acting like this....



capture.png (25.3 kB)
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2 Answers

  • avatar image
    Former Member
    Nov 03, 2016 at 10:41 AM


    lets try to copy your chain and do the changes as you need.

    I guess, your chain is not in active- mean not running and not scheduled.

    lets try to remove from schedule and try do the changes?

    At your info pack - you need to select data load upto PSA only.

    After info pack step, you can add dtp step.


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    • Former Member Ipsita Kundu


      Lets try to delete your psa data which is not been uploaded further or any failed request at dev system and check it.

      lets see, whether it allows you or not.

      At production system, you don't need to delete it. as Prod system , PSA data will be updated further as per the schedule.

      Otherwise, after loading PSA data to further, you can do your transports to production.

      Even its still troubles you to modify the chain then you can create new chain if its not complex chain.

      Creating new chain it won't take much time.


  • Nov 03, 2016 at 01:05 PM

    Hi Ipsita,

    My guess is that you still had data in your 3.x PSA.

    Move the data, then delete the data, then convert to 7.x

    Good luck,

    John Hawk

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