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Former Member
Oct 29, 2008 at 01:29 PM

DTW AR Invoice Error - Customer record not found Application...

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Hello All - tried to import a test service invoice and got the following error:

"Customer record not found Application-defined or object-defined error 65171"

I've set up the following to import -

Documents

Record Key - 0

CardCode - C1001000

DocDate - 20081029

DcoDueDate - 20081029

DocNum - 10500

DocType - dDocument_Service

HandWritten - tYES

DocumentLines_

Record Key - 0

LineNum - 1

AccountCode - _SYS00000000176

TaxCode - Ex

LineTotal - 300

I've tried different variations and getting the same error message. Was also able to manually enter invoice with no problems. I've got 3000+ invoices I'd like to import with DTW instead of manually entering. Please help. Thanks.