We have a scenario like our portal is connected to LDAP, we have a setting like when user enter his credentials wrong 3 times his User Id will be blocked in LDAP and same can be seen in Portal under User management-> User -> password locked option is checked.
But we have a option of re-set the portal password in Login page so user can able to reset his password after which he gets the mail saying he has reset the password successfully, which unlock him in Ldap but his user is still locked in Portal Ume tht is "User management-> User -> password locked option is checked." Due to which he still doesnt able to login to portal.
I dont know how UME is not getting effected when LDAP is still unlock. pls share some information.