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Former Member
Oct 27, 2008 at 10:14 PM

Crystal Reports 2008 Redistribution on 64 Bit Server

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I have a small application that uses Crystal Reports 2008 in not-integrated mode. Meaning that the .rpt files are seperate from the web application and the web application has to know the absolute path to the .rpt files before it can run them. My question is how do I deploy Crystal Reports 12 to a windows server 2003 x64 server? I have installed the redist.msi and the reports won't work I keep getting the following error:

Server Error in '/imacs' Application.

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An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.]

CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime() +411

CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor() +220

[TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.]

CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor() +0

imacs.imacs.viewPrint.lnkView_Click(Object sender, EventArgs e) in C:\inetpub\wwwroot\imacs\imacs\viewPrint.aspx.vb:186

System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) +131

System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) +140

System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +39

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3215

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Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433

My only guess is that there is some configuration I am not doing on the server. Can someone help me?