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Former Member
Apr 27, 2018 at 07:43 PM

Deployment Crystal Reports 2013 SP4 Run By Automation Tool Exception For

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SAP Customer Service: Welcome to SAP. How may I assist you today?

MJ at 13:58, Apr 27: We have some reports created in Crystal Reports 2013 SP4. MJ at 13:59, Apr 27: The reports run fine in our existing production environment using a .NET automation application known as VisualCron.

MJ at 13:59, Apr 27: VisualCron is a vendor supplied app.

MJ at 14:00, Apr 27: We are currently in the process of upgrading that vendor app and have run into a Roadblock.

MJ at 14:00, Apr 27: We installed the Crystal Runtime for Visual Studio SP21.

MJ at 14:00, Apr 27: Vendor indicates they support this configuration

MJ at 14:01, Apr 27: The reports now exception with the following:

MJ at 14:01, Apr 27: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception. Retrieving the COM class factory for component with CLSID {4DB2E2BB-78E6-4AEA-BEFB-FDAAB610FD1B} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

MJ at 14:02, Apr 27: As far as we can tell everything we have configured is setup for 64 bit including ODBC's and vendor app is.

MJ at 14:03, Apr 27: It's a significant enough roadblock were considering setting up a box on the old version and stuffing it in a corner SAP Customer Service at 14:04, Apr 27: I understand.

SAP Customer Service at 14:04, Apr 27: Okay, so I found something on the side of Microsoft... You can take a look at the link below.

SAP Customer Service at 14:04, Apr 27: Microsoft Error resolves

MJ at 14:06, Apr 27: That is a good link. There are lot of articles about IIS settings. This server does not have IIS installed.

SAP Customer Service at 14:07, Apr 27: Oh dear...Okay, so what I would recommend in this case is posting a question via our SAP Community as well as the Microsoft Community.

SAP Customer Service at 14:07, Apr 27: There are experts in this field that would be able to help guide you through resolving this.

The key takeaways for helping towards resolution.

Reports created in Crystal Reports 2013 SP4 (Not Visual Studio)

Vendor app VisualCron runs the reports

Vendor app is .NET Version 4.5.2

We do not own the .NET app and are not developing it in Visual Studio. VS based solutions are nonviable in this case.

Not running on IIS.

It is a standalone app running these reports.

Reports run successfully on a prior version of app

Guidance from vendor indicates to ensure we are running only 64 bit mode.

ODBC connections are 64 bit based only.

Installed Visual Studio Crystal run-time is 64 bit only

Assistance towards resolution is welcome and appreciated.