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Mass emails to ask for contacts consent

Hi,

Given the General Data Protection Regulation will become effective from May 25th, I am checking if there is any possibility to send emails to all the contacts and asking for their continuing subscription to our newsletters/campaigns and link their answers directly with their account ID in C4C?

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1 Answer

  • Apr 28 at 07:16 AM

    Hi Thi,

    You can setup a Email workflow rule that picks up the Email ID from the Contact record and sends a notification. Or you can use campaign functionality to send mass emails to all the contacts which added in target group.

    Regards,
    Amit Kumar

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    • Dear Amit,

      Thank you for your reply. My concern is after we received answers from the contacts, for example, they want to opt-in and stay connect with us, is there any possibility from C4C that the system will realize the answer and update in its database?

      Thank you,

      Trang