Database not running

Hi All,

I have an BW 3.5 system here. Its NW04 on oracle 9.2.0.6 and on AIX platform

Now the server is not starting up.

Our bakup team completed a online backup

Then they started a offline backup. and the offline backup terminated with errors:-

BR0301E SQL error -1089 at location BrDbConnect-2

ORA-01089: immediate shutdown in progress - no operations are permitted

BR0310E Connect to database instance BP1 failed

Now the server is not coming up. DB is not running

R3trans -d gives return code 12

When I am trying to start the db with "startup mount" command on sqlplus, it gives the following errot:-

ORA-01031: insufficient privileges

Kindly help

Regards

Tajinder