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author's profile photo Former Member
Former Member

Business Objects Edge Series 3.0-Open Session Unexpected error

Hi All,

My purpose is to create Xcelsius dashboard using SAP BW data

As required if have installed

1. BO Edge series 3.0 Standard

2. Crystal Reports 2008

3. Xcelsius 2008

4. Live Office XI


6. SAP Integration Kit

Everything worked well and using BO Designer I was able to create a universe based on an Infocube yesterday after the installation. But when I try to login today into Designer, error

Internal problem.

Open Session: Unexpected error appears.

Same error appears when I try to open other desktop components like Deski.

Any idea how to solve this

Your response will be greatly appreciated.



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    author's profile photo Former Member
    Former Member
    Posted on Jan 14, 2009 at 02:30 PM

    Has anyone solved this? I am having the same problem. I fixed it yesterday by uninstalling client tools, deleting/renaming the BO folders in my Windows profile, and reinstalling. I would really rather not have to do this everyday...

    Thanks for any help.


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    • Former Member

      The uninstall is not necessary. Renaming the "My Business Objects Documents" folder and the "Business Objects" folder (under Application Data) in my windows profile does the trick. Probable that it is something in the "Business Objects" folder because I tried renaming only the "My Business Objects Documents" folder first but that didn't work.

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