Error loading queue entries from user database IDES

[Former Member]

Hi,

I've created a few activities on the MSA and saved.

When I run the Conntrans on the system no messages was sent from the Client and hence everything was 0. When I checked for the CRM Server connections and tested it, it returned successful.When I checked for the Queue Manager on the Client Console, there were no messages in both Inbound as well as Outbound queues. But an error - "Error loading queue entries from user database IDES : Object reference not set to an instance of an object" was displayed. Even i checked for the database for whether it is suspect, but everything is fine. Please let me know what can be done to resolve this kind of error.

Regards,

Rasmi.

[former_member204283 · Accepted solution]

Hi Rashmi

Are you sure that there are messages to be sent by ConnTrans (MW_U_QOUT_50 table will have the messages to be sent by ConnTrans, does it have entries ? The table is MW_U_QOUT for 4.0 XML and MW_QOUT for 4.0). You may need to check it via SQL studio/SQL analyzer as Client console is giving an error for you now.

Do you get any errors when running ConnTrans ?

Please note that if you have installed a demo solution, SEND and RECEIVE for ConnTrans will not be enabled.

For the error you have mentioned, Note 1167257 should help.

Thank you

Best Regards

Jothi

[former_member203347]

Hello,

If SAP CRM 5.0 SP08 or lower:

- Apply the hotfix note 1028225.

If SAP CRM 5.0 SP09, SAP CRM 5.2 SP00 - SP02 (inclusive), CRM 2007

SP00 - SP02(inclusive):

- Apply the hotfix note 1071267.

Regards,

Mohanrangan