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author's profile photo Former Member
Former Member

typical business scenario

we have a typical scenario if any one has encountered with the same problem please post ur views

Std Ord. 2640856 / 170

. std delivery - FC 52986652 / 10

.. Shipment 252438 / 1

.. WMS transfer order 2000251805 / 1

.. GD goods issue:delvy 4907877393 / 1

.. Std Invoice 3905256477 / 170

... Accounting document 800250867

.. Cancel. Inv. ZIV1 3905256486 / 170

... Accounting document 800250875

.. RE goods deliv. rev. 4907891378 / 1

.. GD goods issue:delvy 4907900924 / 1

.. RE goods deliv. rev. 4907901398 / 1

we have raised a sales order for 17 line items where the cnd record was maintained in the combination of customer hierarchy.but of all the 17 items only 1 item price has come properly The user has some how delivered one line item where the price was properly picked and shipped.

the problem is our shipping process is through online.where we cannot revert back the shippment

after some time they realised that defective price in sales document and reversed the whole scenario.

now the customer hierarchy should pop up in the sales order so that price picks up automatically.

we have even tried to enter the customer hierarchy manually, but it is not taking.

please throw u r view as how to over come this issue

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 29, 2008 at 09:03 PM

    closing

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