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Shopping carts not displayed in Purchasing overview screen

Dear Experts,

I have the same issue as related to this post https://archive.sap.com/discussions/thread/3355585 but I did not get clearly the solution.

We are having an issue where we cannot see the shopping carts created under the Shopping Area menu. But the PO are displayed.

We are in SRM 7 using extended scenario with the Portal.

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4 Answers

  • Best Answer
    Apr 27, 2018 at 10:42 AM

    Dear Patrick,

    This error usually occurs, if the user doesn't have the necessary role or authorization to display SCs. Please refer to KBA 2528261 and assign the standard Employee role to the user.

    Best regards,

    Daniel

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    • Dear Daniel,

      Thanks for your quick answer. Are you talking about the /SAPSRM/EMPLOYEE role ??.

      I checked KBA 2528261 and it's recommended to assign only standard SAP roles to the user

      I've assigned non-standard roles to user with authorization object to display shopping cart

      But even with this customizing, shopping carts are not displayed.

  • Apr 27, 2018 at 05:22 PM

    Hello Patrick,

    delete queries for this user using POWL_D01 report.

    Then, check if results for SC feeder are correctly updated once refreshing requests.

    Regards.

    Laurent.

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  • May 07, 2018 at 02:57 PM

    Dear Gurus,

    I'm still have the same issue. Does anybody else have a good suggestion for my thread.

    Regards

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  • Jun 25, 2018 at 07:38 AM

    Hello,

    I recommend you to check the following POWL search debugging guide:

    https://wiki.scn.sap.com/wiki/x/9YCEGQ

    You can put a breakpoint to POWL_QUERY_REFRESH function, then refresh the search and try to debug to find out why the SCs are not appearing in the search result as expected.


    Best regards,

    Daniel

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