I'm now facing a request of creating knowledge articles in solution manager via program. Are there any standard functions or methods work? Class CL_CRM_KNOWLEDGE_ARTICLE_UTIL seems have the method create_new_know_article,but abap down when I call the method like this:
DATA: l_ka TYPE REF TO cl_crm_bol_entity. CALL METHOD ka_object->create_new_know_article EXPORTING iv_proc_type = 'ZNAR' RECEIVING rr_ka = l_ka.
Any suggestion?