999 - DI Error: (-2028) [OINV.GroupNum] , "No matching records found (ODBC -2028)

[abdulmueed134]

Dear,

I am facing a problem while posting the receipts in sap Business One from SAP CustomerCheckout. When I post a receipt in SAP CustomerCeckout The receipts move in Checkout Monitor and shows the status Inconsistent. and shows the following error

999 - DI Error: (-2028) [OINV.GroupNum] , "No matching records found (ODBC -2028)

can anyone tell me the solution??

regards

Abdul Mueed

[KennedyT21 · Accepted solution]

Hi Abdul Mueed

Check the payment terms values are correct

Regards

Kennedy

[stephan_best · Accepted solution]

Please have a look here: https://blogs.sap.com/2017/05/04/sap-customer-checkout-troubleshoot-and-faq/

kind regards

Stephan

[abdulmueed134 · Accepted solution]

Thanks Kennedy,

Payment term value was not correct i have changed the payment term value in sap customer checkout and that works for me.

Regards:

Abdul Mueed

[former_member484827]

Dear Abdul,

Please check the Sales person ID is Valid .You can check this from employee master ->Sales Employee.Just cross check by placing the cursor on Sales Employee , then you can see the numeric id on the left side bottom window.Please check whether it is matching in the receipt .

Regards,
manu

[stephan_best]

Hello Abdul,

please have a look in entry 20 in SAP Note 2202185

https://launchpad.support.sap.com/#/notes/2202185

kind regards

Stephan

[abdulmueed134]

Kindly share the document as i don't have s-user id,

will be very thankful

Regards:

Abdul Mueed