In my SAP Business Wokplace Iam sending a workitem to the appropriate agent. Now when the agent will execute the Workitem it will open a BSP application and as soon as he finishes the work with BSP application he clicks on a CLOSE button and at that point the BSP application will be closed.
But when he completes the execution of the work item then it should not appear in the SBWP , but here in my case it is still available even after exectuing the workitem , do i need to use any FM 's suggest me.
Can anybody help me regarding this issue.
Thnaks In Adavnce