We have used user exit IWRC001,so whenever the measurement point reading exceeds the limit a notification is generated. the user exit worked fine, but we were not able to open the notifications. so we applied note 437878, now we are able to open notifications which were locked.
The problem is every time a notification is generated from this user exit we have to run the program(suggested in the note) to unlock the notification.
has anyone faced this problem? Please advise.
Thanks in advance