on 10-21-2008 5:37 AM
Hi all,
Can any one Guide me about Setting up Email Service in SAP Business One Application.
I want complete configuration details to make it possible to send or receive Email from SAP Business one to External Mail services like Yahoo or Gmail and Vice-versa.
Thanks and Regards,
Ravi Patil
Dear,
For send email via sap emailer, please refer to 717788 below.
Symptom
Cannot send or recieve e-mails from Business One
Other terms
Service Manager, mail, send, e-mail
Reason and Prerequisites
Several settings need to be defined and set correctly - Basic
Troubleshooting
Solution
In order to correctly send and receive e-mails from Business One,
thefollowing settings need to be set or checked:
- Define the users correct e-mail address
- Start the SBO Mailer Service
- 'Schedule' a time interval of every 2 seconds in Service Manager
- Define the SMTP address in Service Manager 'settings'
- Set the 'connection' to the Server Name or IP address of the server to
where you want to connect.
- Select the 'Database' in Service Manager.
- Try to Add Receipient in SAP Business One and send the email.
Wish it is useful for you
Regards
Apple
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Dear,
Should you have any error message for sending email, please refer to note 693306 below.
Symptom
SAP Business One Service Manager is responsible for sending e-mails and
faxes via SAP Business One.
In case an e-mail or a fax was sent via SAP Business One but has not
reached its destination/recipient, it is possible to diagnose a relevant
error message, which can then help you trace the actual cause of this
malfunction.
Other terms
SAP Business One Service Manager, e-mail, email, Fax, Unsent, Error,
Error Message, Event Viewer, Error Analysis, Application Log,
Failed to create Dispatch cover page, Error 49, Error 46, Error 36,
Error 35
Reason and Prerequisites
Help for analyzing error messages returned from SAP Business One Service
Manager (SBO Mailer) and documented under the Event Viewer.
Solution
Error messages returned by SAP Business One Service Manager can be
viewed under Start => Settings => Control Panel => Administrative Tools
=> Event Viewer => Application Log.
Double click the column title 'Source' and locate all the errors related
to 'SBOmail'.
Double click an Error row to open the Event Properties window.
The error number is displayed under the Description section.
1. Error 49 - the e-mail could not be sent through the currenct SMTP.
This usually occurs when a Local Exchange Server is defined within
the Service Manager. It is necessary to define a Relay in the
Exchange Server to the SQL Server and workstations running SAP
Business One. It is also important to verify that the e-mail address
defined for the sender in SAP Business One is valid.
2. Error 35 - this error occurs when trying to send an e-mail with an
attachment, that cannot be created or accessed via the Attachments
path as defined in SAP Business One. It is necessary to verify that
there are no folder restrictions on the Attachments folder. It is
also necessary to verify that the created attachment has a valid
name. In case the operating system does not support the specific
language used in SAP Business One, the Service Manager will not
recognize the created file. In NT 4.0 Servers, try running the SBO
Mailer under an Administrator account, instead of under a Local
service account.
3. Error 36 - this error usually occurs when a wrong SMTP address is
defined in the Service Manager. Try using an alternative SMTP
address.
4. Error 46 - this error usually occurs due to a wrong SMTP definition
in the Service Manager or the SMTP traffic is being blocked by an
existing FireWall.
5. Failed to create Dispatch cover page - this error is relevant only
when attempting to send faxes using SAP Business One Service
Manager. This error indicates that there is an existing problem with
WinFax cover pages. This problem exists in the WinFax product
itself, however it is necessary to resolve this issue in order to
send faxes via SAP Business One Service Manager. In order to resolve
this problem refer to Symantec's article found in the following web
link:
http://service1.symantec.com/SUPPORT/faxprod.nsf/a74513c210251
d318525688d004c147a/854b9987beadca16852569b3006e34d0?OpenDocument
Regards
Apple
First , created new item type in items.xml as for email AccessRequestEmailProcess which will extend always StoreFrontCustomerProcess now we will give attributes which we want to send in context and we want to get from even in model.
-> we have send in controller sendEmail() with all form fields value that we will pass in service and will set in event then we will publlish that event at that time event listner will call
-> this listner spring id we will create in spring.xml then inside thin onEvent() which will set all data from event to model class and then start the process with that model object.
-> we have one emailprocess.xml file where we define name which id we define in spring.xml then we define in this process.xml all actions and end id for fail, error and finish status. start="generateAccessRequestEmail"
<action id="removeSentEmail" bean="removeSentEmail">
<transition name="OK" to="success"/>
<transition name="NOK" to="error"/>
</action>
<end id="error" state="ERROR">Something went wrong.</end>
<end id="failed" state="FAILED">Could not send Access Request email.</end>
<end id="success" state="SUCCEEDED">Sent Access Request email.</end>
-> we have custom context file which what do it will take all data from model then put in context file which bean id we create in spring.xml then we will pass context in vm file with this help
-> we have two vm file one in body and another is subject file. which we create in email folder of core then in vm we ${ctx.firstname} for print data on body
->
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Can any one tell me the process how to send mail from SAP to the users. in SAP Business One Application.
I want complete details to make it possible to send or receive Email from SAP Business one to External Mail services like Yahoo or Gmail and Vice-versa.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I want to know how to send mail from SAP to the users. in SAP Business One Application. If any one can give me code then please give me that. I want complete details to make it possible to send or receive Email from SAP Business one to External Mail services like Yahoo or Gmail and Vice-versa.
Edited by: AKJAJEET on Feb 23, 2011 4:58 PM
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Dear Sir ,
i have one more problem also.
I have another one problem.
I create a report in Crystal Report.
In SAP I have two company (Database).
in One company I upload a crystal Report that is working.
but in other company i upload same process to upload same report but it's giving some dump error.
The Error is
*Application has a problem*
*Diagnostic file C:\Program File\SAP\SAP Business One\SAP Business one_20110316142702.dmp was created*
*please contact support and attach Diagnostic file*
This error is occured when i click "OK"
SAP getting closed
The Process for Upload Crystal Report file in SAP
Administrator->Setup -> General -> Report and layout manager-> select Sales A/R-> Delivery schedule -> Sales order ->
import -> next-> select location of file-> click finish then this error display.
Please tell me what is the exact problem so my report is not uploading in the other database.
Hello Ravi,
To use email in SAP Business One the SBO Mailer Service needs to be configured. To configure the Sbo Mailer please see the document 'Administrator's Guide SQL' or 'Administrator's Guide DB2'. This document is available either in the Documentation Resource Centre or in the Documentation section of the SAP Business One CD.
[ Administrator Guide|https://Service.sap.com/~sapidb/011000358700001185612007E.zip]
You should also look at the EES 'Introduction to the SBO mailer(Including new features) in the Expert Empowerment Session archive. This EES will guide you through the required set up in order to send email via SAP Business One.
[ Introduction to the SBO Mailer EES|http://service.sap.com/~sapidb/011000358700000326642008E.zip]
To use Email in SAP Business One please see the document ' How to use Email in SAP Business One 2005 A SP 01', which is also available from the Documentation Resource Centre.
To access the Docoumentation Resource Centre please use this link:
[Documentation Resource Centre|https://service.sap.com/smb/sbo/documentation]
Finally, there is also an SAP add-on called MS Outlook Intgreation which can be used in conjunction with SAP Business One and this can also be used for your email instead of the standard SAP Business One email functionality. To find out more about the Outlook Integration please go to the [Microsoft Outlook Integration landing page.|https://service.sap.com/~sapidb/011000358700003245982006]
I hope this helps
Kind Regards,
Noreen
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Hi,
You have to set up Microsoft Outlook Integration (Add-on) with SAP Business One..Enter the relevant information like useru2019s correct e-mail address, initiate SAP B1 mail service, enter SMTP address..The entire procees is pretty simple..
Regards
Ashim
Value Consulting..
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