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ITS mobile screen shrinks after each transaction on Android

My business customer is testing our RF WM transactions (ITS mobile) on new scanners that run Android. Current scanners run Windows CE. They report that the screen keeps shrinking after each transaction.

I asked a software engineer who has developed another mobile app (not SAP) on an Android PDA, and he encountered same problem and fixed it by adding a metadata tag to the HTML head that let the app scale.

<meta name="viewport" content="width=device-width, initial-scale=1">

I'm not an SAP developer, but can pass any responses to my dev team. My question is whether this metadata tag solution can be applied on our end and where?

Thanks, Vlad

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1 Answer

  • Apr 27, 2018 at 02:46 PM

    Hi Vlad,

    Have you tried to use the ITSmobile Visual Editor?

    And the parameters suggest in SAP note 1316326?

    Kind regards,


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