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Former Member

What happends if userid already exists in SAP

Hi Experts,

We have implemented AE5.2. I want to know what happenes when I craete a AE request for creation of a new userid but that userid already exists in the system.

E.g I created a reqyest to create user Test1234 . The request was approved & autoprovisioning was done. But the user didn't receive a new password .

Regards,

Shailesh

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3 Answers

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    Former Member
    Oct 20, 2008 at 11:23 AM

    Hello Shailesh,

    IF you create a new User Request for a user who already exists at the backend, this request is treated as a "Change request" for that user and only the roles get added to the user mentioned.

    To explain further:

    Suppose you have a user PYARE already in SAP with roles X and Y. Now, if you create a "New User request" for username "PYARE" with two roles A and B, then the request after approval gets closed with user PYARE having roles A, B, X and Y.

    Regards,

    Hersh.

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    Former Member
    Oct 22, 2008 at 12:54 PM

    The scenario has been explained by HERSH but why password was not sent to user has a simple explanation. Actually the same password will still work for the user in change request.

    If a user wants to change password then you should implement password self service.

    Regards,

    Amol Bharti

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    Former Member
    Oct 27, 2008 at 07:47 AM

    Thnx Guys

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