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Former Member

Which report was delivered to who

Hi,

I am getting a '[Postmaster] Email Delivery Failure' notification for a report but unhelpfully, Crystal is not saying which report it is for, only the recipient's email address is included in the message which is very generic and not divulging any information as to which report it is for.


Is there a way to find out which reports have generated a delivery failure notification or get a list of reports scheduled against which email addresses?

I am using Crystal Enterprise 10.0.

Thanks,

Marcia

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2 Answers

  • Best Answer
    Apr 26 at 01:59 PM

    Unfortunately, the delivery failure notification comes from the mail server. CE doesn't have any way to know which report it wasn't able to deliver.

    If you were on a more recent version, I could provide some sample Java code to show how to get to the email information for schedules. However, I never worked with the SDK for CE, so I'm not sure how to get to that information there.

    -Dell

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    Former Member
    May 03 at 01:29 PM

    Hi Dell,


    Thanks for your response. We are also running a later version, SAP BusinessObjects BI Platform 4.1 Support Pack 2, Version: 14.1.2.1121. Would your Java code work for this version?

    Thanks,
    Marcia

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