Scenario:
One of my clients sometimes sends free goods to wrong customer, completing the full cycle (SO-OBD-Proforma). Since the stock has been shipped to wrong customer, same to be returned in the plant to again deliver it to the correct customer.
Since we create proforma invoice, which is non-cancellable, we cannot do PGR.
When I try to cancel proforma invoice, system says - Proforma cannot be cancelled
When I try to reverse PGI for this proforma invoiced, system says - No data available for these selection criteria. Message no. VB610
But the requirement is to do PGR for this proforma billed.
Kindly guide me further