Skip to Content
avatar image
Former Member

email not sent when rejecting time

Email not sent when rejecting time in approval view in MSS.

Works when done in CATS_APPR_LITE, but not from MSS approval view.

Have checked user email in su01, SMTP config in SCOT, and verified with SOST.

Nothing in the default.trc log.

Any clues on how to proceed locating the error ?

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Best Answer
    Oct 17, 2008 at 03:32 PM

    check the MSS profile being used, there you have a setting

    If I reject the

    time in UWL and made sure that the Profile has the field

    (V_CATS_APPR_CUST-SEND_MAIl) is active, then the Notification message

    is available in the SBWP for the employee.

    SPRO > Cross-Application Components >

    Time Sheet > Settings for All User

    Interfaces > Approval Procedure >

    Approve Working Times > Define Profiles

    and Assign to Views > 'Rejection'

    checkbox field

    (V_CATS_APPR_CUST-SEND_MAIl) is active

    Add comment
    10|10000 characters needed characters exceeded

  • Oct 17, 2008 at 03:23 PM

    Check workflow. Either (1) it is not set to email or (2) is failing.

    Add comment
    10|10000 characters needed characters exceeded