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Cloud Connector and SAP CF Web API - Connectivity Service Issue

Hello,

I am getting problems trying to establish a tunnel from CF Connectivity Service to Cloud Connector.

By now, i'm using trial account and it was working until yesterday afternoon.

Thte simple process that i'm trying to do is getting a SAP SESSION ID making a request to SAP OData services (that is configured to connect Cloud Connector).

And then... when Cloud Connector is requesting to "connectivitynotification.cf.eu10.hana.ondemand.com", this returns Connection Timeout response.

Here is the log message from Cloud Connector Audits:

2018-04-25 10:07:52,734 +0200#ERROR#com.sap.scc.rt#http-bio-8443-exec-2# #Tunnel Connect Failed io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information:  connectivitynotification.cf.eu10.hana.ondemand.com/54.93.142.64:443 
at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method) 
at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:739) 
at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:347) 
at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:340) 
at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:630) 
at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:565) 
at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:479) 
at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:441) 
at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:858) 
at io.netty.util.concurrent.DefaultThreadFactory$DefaultRunnableDecorator.run(DefaultThreadFactory.java:144) 
at java.lang.Thread.run(Thread.java:745)|

There are problems with the service or I'm doing somethig wrong?

Regards,

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1 Answer

  • Best Answer
    Apr 25 at 08:57 AM

    Hi Raúl,

    It seems to be an issue with the cloud service provider, I tried the connection from

    https://ping.eu/ping/

    service it reports timeout as well.

    Best regards,

    Antal

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    10|10000 characters needed characters exceeded

    • Hi Raúl,

      The "connection timeout" message is coming from the operating system, which is a networking issue not related to the cloud connector.

      If you try to reach the server from a command line terminal you will get the same result.

      Best regards,

      Antal