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Error synchronizing outlook

buenos días expertos, Tengo un problema con la sincronización de outlook a SAP, cuando selecciono el filtro de grupo de interlocutores comerciales, me muestra un mensaje de error: "No se ha podido recuperar la lista de contactos de SAP Business One"

Alguien sabe a que puede deberse este error, estamos utilizando Outlook 2013.

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2 Answers

  • Apr 30 at 06:26 AM

    Hello Jose!

    Hope Doing good!


    If you meet this kind of issue you need to check the license address in the

    configure file(b1-local-machine.xml) in the DI folder. If it’s incorrect then
    you should go to register the DI API with command line and modify
    b1-local-machine.xml manually or simply re-install DI API via upgrade
    wizard.

    Regards,

    Kennedy

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  • Apr 30 at 08:33 PM

    Thank you Kennedy! I made the test but the problem still persist. I'm going to open a ticket to SAP support.

    Regards

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