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Error synchronizing outlook

Apr 24 at 03:31 PM

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buenos días expertos, Tengo un problema con la sincronización de outlook a SAP, cuando selecciono el filtro de grupo de interlocutores comerciales, me muestra un mensaje de error: "No se ha podido recuperar la lista de contactos de SAP Business One"

Alguien sabe a que puede deberse este error, estamos utilizando Outlook 2013.

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2 Answers

Kennedy T Apr 30 at 06:26 AM
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Hello Jose!

Hope Doing good!


If you meet this kind of issue you need to check the license address in the

configure file(b1-local-machine.xml) in the DI folder. If it’s incorrect then
you should go to register the DI API with command line and modify
b1-local-machine.xml manually or simply re-install DI API via upgrade
wizard.

Regards,

Kennedy

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Jose Alarcon Apr 30 at 08:33 PM
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Thank you Kennedy! I made the test but the problem still persist. I'm going to open a ticket to SAP support.

Regards

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