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Installing BO XI R2 on windows 2003

Hi Guys,

Scenario - BO XI R2 Enterprise & Crystal Report X1 needs to be installed at Windows 2003 Server 64 bit machine connecting to Oracle 10g 64bit DB Server (residing in SUN Solaris 10 clustered environment)

But when i am trying to start CMS it is showing error

Failed to retrieve cluster name from the database. The database subsystem clould not be loaded......Failed to load library OracleDatabaseSubsystem.dll

Please help.

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1 Answer

  • Best Answer
    Oct 17, 2008 at 07:56 PM

    Well 1 issue is CRR1 cannot be installed on an XIR2 server, the other way around works but then a patch could cause similar problems so we always recommend only installing the exact same version on the server (CRR2).

    If installing XIR2 on 64 bit what patch level are you installing. I suggest only integrated SP4 and above (although SP3 technically is supported you must install XIR2 SP2 1st which is problematic on 64 bit OS).

    Regards,

    Tim

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