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SAP B1i mobile app show blank dashboard

hello friends ,

i have problem with customer dashboard on SAP B1 App for android , i installed B1i Framework and setup as normal , the client login but when scroll down to dashboard it is listing the dashboards but when open anyone of them it is showing blank white screen only nothing inside it as shown in this recorded video :

the SAP b1 we use is SAP HANA , and B1 version is 9.2 PL10

please advise

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